Free shipping is available for many of our products. Take a look through our shipping policies to see the right shipping options for you when you make your order.

• Electronics
• Free ground shipping on select electronics products
• Free ground shipping may be available for large orders (Free Shipping Applied in Basket for Qualifying Orders)
• Certain Products are Excluded from Free Shipping Policies
• Other charges and fees may apply for certain items shipped by freight
• Furniture
• Free ground shipping on all furniture orders
• Certain Products are Excluded from Free Shipping Policies
• Other charges and fees may apply for certain items shipped by freight

All orders outside of Missouri within the continental United States are exempt from sales tax charges.

Standard Delivery Option

Standard delivery services include curb delivery, used for heavy and oversized items such as large televisions, large furniture items and large appliances. Standard delivery does not include unpacking, installation, plugging in or removal of debris.

NOTE: Any items that need to be delivered by ferry will incur an extra $200 charge. Areas commonly only reachable by ferry are Shelter Island, Fire Island, parts of Washington State and Nantucket and Martha's Vineyard in Massachusetts.

Delivery & Processing Time

When you shop with alphaelectronichub.com, you'll be getting products shipped from vendors across the United States. Transit Time: United states: 7- 15 working days. Exact delivery times depend upon product availability and your location's accessibility. For Standard Shipping, you will receive a tracking notification from alphaelectronichub.com once your products have been shipped. For Freight Shipments, your delivery company will contact you to schedule delivery once your products have been shipped.

Your delivery destination must be readily accessible by delivery trucks. When your order ships, you will receive a tracking number. Small items will be shipped directly to you via parcel service (FedEx). For larger items, the delivery company will contact you for a time to schedule delivery.

Handling Time: Within 1-2 business days after the order is checked, approved, and packed. Then your package will be prepared for transport.

Order Cut Of Time: 12 AM , Monday To Friday, (GMT-05:00)

Fraud Protection

If you are paying by credit card and shipping to an address that is not your billing address, please contact your issuing bank to have your shipping destination added as an authorized address on the account. This measure protects your credit safety and deters fraud.

Same Day Direct Delivery and In-Store Pickup in the St. Louis Area

Many Products are available for Same Day Delivery in the St. Louis Metro Area. Look for the “Same-Day Delivery in St Louis” tag on select items that qualify. Please call 314-880-0600 to talk to one of our customer service reps. We will schedule delivery of your items today.

If you are in the St. Louis Metro Area you can also pick your order up from our store. Look for the “Same-Day Delivery in St Louis” tag on select items that qualify. Please call 314-880-0600 for more information. Our store location is:

iElectronics

3047 Bartold Ave.

Maplewood, MO 63143

Please note: Missouri residents are charged for all applicable sales tax.

Shipping Outside the Continental United States

alphaelectronichub.com will ship to areas outside of the continental United States, including Alaska and Hawaii as well as Canada and Puerto Rico. Taxes and customs may apply; contact us for details by calling 307 228-5251.

Back-Ordered Products

A back-ordered product is temporarily out of stock. If an item you have already ordered becomes back-ordered, you will be notified by email. After receiving this email, you may choose to either wait for the back-ordered item or cancel your order.

Damaged Product Return and Exchange Policies and Procedures

When your products arrive, it is essential to inspect them as soon as they arrive. The box and packaging may seem unharmed, but it is still possible there has been damage to the products within. Before signing for your product, check for both external and internal damage. If you have received a defective unit, many manufacturers may require a simple service call to diagnose the issue; we will be happy to assist you with any service issues.

At Alphaelectronichub.com, we are an authorized retailer for each brand represented on our website. All items come with a full manufacturer's warranty of usually one year. Defective items can be resolved via warranty and will not need to be returned.

Customer Support:

Email Us:info@alfaelectronichub.com

Call Us: +1 (307) 228-5251

Business Address:320 W 82ND LOS ANGELES CA 90003-2840 USA, USA